Sep. 3, 2013 - The Better Business Bureau Serving Eastern Michigan (BBB) is warning the public about an increase in reports of aggressive door-to-door salespersons offering free alarm systems to local home owners. During unscheduled home sales calls, salespersons are reported to be pressuring consumers into signing contracts that offer a free alarm system and free installation but charge monthly monitoring fees that are automatically deducted from the owner’s bank account.
According to complainants, the salespersons are often misleading about contract details and consumers end up in contracts with auto-renewal and automatic bank account deduction clauses that keep them paying well after the service term and even after the consumer has moved. Consumers are also reporting significant difficulty canceling their contracts, even when they specifically follow the cancelation procedures in their contract, and contacting alarm company customer service departments regarding billing issues.
As with any door-to-door sales calls, the BBB advises consumers to not purchase anything on a whim without taking time to read contracts, do research on a company and comparison shop, especially when giving personal information such as bank account numbers. If you decide to purchase an in-home alarm system, consumers should check with the Better Business Bureau for an Online Business Review (http://detroit.bbb.org/Find-Business-Reviews/) on the company; ask friends and neighbors for references and always comparison shop.
Additionally, the Department of Insurance and Financial Services (DIFS) is warning consumers of new scams that have been taking place due to confusion over changes that are being ushered in by the Affordable Care Act (ACA).
· No government employee sells insurance over the phone, door-to-door or by email. Health plans and insurance licenses can be verified by calling DIFS at (877) 999-6442 or on the DIFS website at www.michigan.gov/difs.
· Don’t give out personal information to anyone who requests your bank account or routing number. There are no new cards with the ACA and you will not need a new Medicaid card.
Any residents that have a question about a solicitor or company or who believes they may be victim of a fraud/scam are encouraged to contact the Linden Police Department at 810-735-5454.
Scott D. Sutter
Chief of Police
Attention Facebook Users:
Click here to visit the City of Linden's Facebook page. "Like" us to stay up-to-date on local news, events, and happenings. The page is updated daily and feedback is greatly appreciated. Get involved and join the social network of The City of Linden!
Paperless Utility Bills
In a continuing effort to become increasingly efficient and fiscally responsible, the City of Linden will be offering paperless utility bills beginning April 1, 2011. CLICK HERE for the form to sign up for paperless utility bills.
The City’s website is designed to be a “virtual city hall”. On the site you can have many of your questions answered and find the information you are looking for. Please note some of the services found on the site:
|Contact Us||Downloads||Agendas||Memorial Day 2012|
|News||Assessing Property Info||Minutes||Memorial Day 2011|
|Calender||Property Tax Info||Mills Days 2012|
|Boards & Commissions||Online Utility Billing||Mills Days 2011|
|Special Assessement Info||Eggciting Easter Days|